We genuinely regret the possibility of losing a valued customer. If there's anything we can do to address your concerns and retain your trust, please don't hesitate to reach out. Instead of proceeding with the account cancellation, consider creating a support ticket from your client area. This will allow us to promptly address any issues and work towards a resolution together. Your satisfaction is our top priority, and we are committed to ensuring you have the best experience possible with our services
If you still wish to cancel the services, please go through our refund policy before submitting the cancellation: https://webspacekit.com/terms-of-services/
How do I cancel my hosting account?
If you find that you no longer require your hosting package and wish to proceed with its cancellation, we've outlined the steps below for your convenience
Step 1: Log in to your Webspacekit account
Step2: Under active products section, click on ‘Manage’.
Step3: Click on ‘Request Cancellation’ option on the left menu
Step4: Fill out the reasons for cancelling, and choose the cancellation type.
Note: If you wish to cancel the hosting at the time of renewal, then choose ‘End of billing period’ in cancellation type.
NOTE: All websites for add-on domains, subdomains, as well as email accounts (if any), that are hosted in your cPanel account will be suspended and further terminated along with the main hosting service. So make sure to backup all the necessary data before your hosting account gets suspended and cancelled. Cancelling the hosting account does NOT cancel your related domain name registration.
